LiChess Tools suddenly not working at all • page 1/1 • L1Chess Tools Users Team • lichess.org

Hi, I hope this is the appropriate place for this. Yesterday I was using Lichess with LiChess Tools all day, no problem. Turned my computer off, turned it on today, no other changes. Went to Lichess and LiChess Tools have lost all functionality. There isn't even the LiChess Tools options button under the Lichess preferences button any more. I tried updating Chrome and removing and re-adding LiChess Tools, but nothing helped. I'm using Chrome Version 143.0.7499.41, and LiChess Tools v2.4.130.

Same!

There are situations where that happens due to browser extension corruption. Or worse, Chrome user profile corruption.

Your first simple solution is to uninstall LiChess Tools and reinstall it. The settings are saved in the context of Lichess, so you won't lose them, but still I recommend going to the LiChess Tools preferences, at the bottom of the page, and press the Backup button, which will download the full settings you have.

The second test, to rule out profile corruption, is to try to use the extension in incognito mode (note that you have to enable it in incognito mode) or just create a new user profile and see if it works there. Is that's what's going on, you have to google on how to fix your user profile.

There is nothing I can do about this, since it's related to how browsers update the extension code. If this is NOT the case, contact me personally and we'll debug.

Thanks for the report and yes this is the perfect place to talk about LiChess Tools, @CastlingConqueror and @mooogic .

There are situations where that happens due to browser extension corruption. Or worse, Chrome user profile corruption. Your first simple solution is to uninstall LiChess Tools and reinstall it. The settings are saved in the context of Lichess, so you won't lose them, but still I recommend going to the LiChess Tools preferences, at the bottom of the page, and press the Backup button, which will download the full settings you have. The second test, to rule out profile corruption, is to try to use the extension in incognito mode (note that you have to enable it in incognito mode) or just create a new user profile and see if it works there. Is that's what's going on, you have to google on how to fix your user profile. There is nothing I can do about this, since it's related to how browsers update the extension code. If this is NOT the case, contact me personally and we'll debug. Thanks for the report and yes this is the perfect place to talk about LiChess Tools, @CastlingConqueror and @mooogic .

rxfudd

#4

Hi, I am having the same problem today. I uninstalled and reinstalled without any resolution.

TotalNoob69

#5

Just contact me on the chat when I am online, @rxfudd , we'll see what we can do. Have you tried the profile/private thing?

DragurKnight

#6

Hello everyone even i had the same issue but now it has been resolved because first check if your chrome was updated and second try a new type of browser like edge and third if it still doesnt work then uninstall and reinstall it back again hope this helps

CastlingConqueror

#7

@TotalNoob69 said in #3:

There are situations where that happens due to browser extension corruption. Or worse, Chrome user profile corruption.

Your first simple solution is to uninstall LiChess Tools and reinstall it. The settings are saved in the context of Lichess, so you won't lose them, but still I recommend going to the LiChess Tools preferences, at the bottom of the page, and press the Backup button, which will download the full settings you have.

The second test, to rule out profile corruption, is to try to use the extension in incognito mode (note that you have to enable it in incognito mode) or just create a new user profile and see if it works there. Is that's what's going on, you have to google on how to fix your user profile.

There is nothing I can do about this, since it's related to how browsers update the extension code. If this is NOT the case, contact me personally and we'll debug.

Thanks for the report and yes this is the perfect place to talk about LiChess Tools, @CastlingConqueror and @mooogic .

Thanks, it worked for me

@TotalNoob69 said in #3: > There are situations where that happens due to browser extension corruption. Or worse, Chrome user profile corruption. > > Your first simple solution is to uninstall LiChess Tools and reinstall it. The settings are saved in the context of Lichess, so you won't lose them, but still I recommend going to the LiChess Tools preferences, at the bottom of the page, and press the Backup button, which will download the full settings you have. > > The second test, to rule out profile corruption, is to try to use the extension in incognito mode (note that you have to enable it in incognito mode) or just create a new user profile and see if it works there. Is that's what's going on, you have to google on how to fix your user profile. > > There is nothing I can do about this, since it's related to how browsers update the extension code. If this is NOT the case, contact me personally and we'll debug. > > Thanks for the report and yes this is the perfect place to talk about LiChess Tools, @CastlingConqueror and @mooogic . Thanks, it worked for me

rxfudd

#8

I got it working again, I ultimately logged out of Chrome, deleted the profile, logged back into chrome and restored the profile, and everything works fine now.