automatic cheat detection hiccup today

Our game with detecting cheats

I had the same problem like the others. I lost 8 points fir nothing. Hopefully i get it back

Sorry, thibault, it did have a consequence: I lost a game unfairly, and my rating was lowered.

Thanks for the update and the hard work!

@Arihol said in #36:

lichess.org/faq#disconnection-loss

hello, I looked everywhere, but I think I can only write to you here, it has nothing to do with cheating, I couldn't get my game points, lichess crashed in a moment. and a few moves seem to be missing in the match After Be5 Move, my opponent played Nh5 I took the pawn in g2 with the pen, and then he made the move Rg1 and I made Rg4+ and the lichess collapsed instantly

After a few moves, my opponent was Morphy's Mat, please refund my score!

Can't I checkmate in one move in 30 seconds?
The match was definitely mine, even the opponent lichess I played said would take care of this situation.
i trust lichess

@thibault said in #1:

Hi

For 2 minutes today, some games have incorrectly been flagged for computer assistance. This was due to a bug in an update of a cheat detection tool. A fix was immediately released, but the impacted games have already been terminated.

If you have encountered this bug and your game was flagged, do not worry, it will bear no consequence.
hey i was probably flagged (no message showed) and i still cant take part in the tournaments why

I was playing and I saw that after a few moves they said you cheated and then I saw that my account was closed

@thibault It appears this bug has affected ranks too. I'm rankbanned, and although the cheat mark has been gone from my profile, I am not on the leaderboards. Please fix :(

@Joseph2008 said in #45:

hello, I looked everywhere, but I think I can only write to you here, it has nothing to do with cheating, I couldn't get my game points, lichess crashed in a moment. and a few moves seem to be missing in the match After Be5 Move, my opponent played Nh5 I took the pawn in g2 with the pen, and then he made the move Rg1 and I made Rg4+ and the lichess collapsed instantly

After a few moves, my opponent was Morphy's Mat, please refund my score!

Can't I checkmate in one move in 30 seconds?
The match was definitely mine, even the opponent lichess I played said would take care of this situation.
i trust lichess

The FAQ entry explicitly says that terminated games, even if the termination is unjust, can’t be refunded/retroactively aborted. Glitches happen, that’s part of the online experience.