Impossible to understand how to stop paying • page 1/1 • Lichess Feedback • lichess.org

I have been paying for years, and when I want to stop paying, since I am not playing chess anymore, it is impossible to understand how to stop paying. Please fix the UX so it is easy to stop paying!

knutkj

#2

Now I am trying to see if I can stop it in PayPal.

knutkj

#3

This is the UX I am seeing and there is no stop button: https://1drv.ms/i/s!AlqcLDhxoqvtl_klYeUsuNVKhMcnqA?e=8T103s

knutkj

#4

Found how to cancel it from PayPal. Should be possible to understand from Lichess UX though.

Also note that I tried to change how much I payed a month ago. Clicked the kr 50,00 button which you can see in the screenshot, but did not help. I stilled payed kr 100 this month. I would probably kept paying if the UX respected my reduced payment, but I totally feel bad about this now, and are not willing to pay for now at least.

Found how to cancel it from PayPal. Should be possible to understand from Lichess UX though. Also note that I tried to change how much I payed a month ago. Clicked the kr 50,00 button which you can see in the screenshot, but did not help. I stilled payed kr 100 this month. I would probably kept paying if the UX respected my reduced payment, but I totally feel bad about this now, and are not willing to pay for now at least.

bufferunderrun

#5

I think PayPal needs to be cancelled on PayPal.