- Blind mode tutorial
lichess.org
Donate

App suddenly not opening at all

Suddenly, the lichess app for Android is not functioning at all. I just see the logo/splash screen and then it immediately crashes to the desktop.

EDIT: Uninstall/reinstall accomplished absolutely nothing.

Suddenly, the lichess app for Android is not functioning at all. I just see the logo/splash screen and then it immediately crashes to the desktop. EDIT: Uninstall/reinstall accomplished absolutely nothing.

I can confirm this bug - I am unable to launch the android app.

Tested on Realme 7 pro running android 10

with an adb logcat I get:

03-23 08:22:59.123 F/libc (30382): Fatal signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0 in tid 30382 (chess.mobileapp), pid 30382 (chess.mobileapp)
03-23 08:22:59.125 E/libc (30382): test_tag fcntl before
03-23 08:22:59.125 E/libc (30382): test_tag fcntl after
03-23 08:22:59.234 I/crash_dump64(30445): obtaining output fd from tombstoned, type: kDebuggerdTombstone
03-23 08:22:59.235 I//system/bin/tombstoned( 1533): received crash request for pid 30382
03-23 08:22:59.237 I/crash_dump64(30445): performing dump of process 30382 (target tid = 30382)
03-23 08:22:59.250 F/DEBUG (30445): Process name is org.lichess.mobileapp, not key_process
03-23 08:22:59.250 F/DEBUG (30445): *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
03-23 08:22:59.250 F/DEBUG (30445): Build fingerprint: 'realme/RMX2170EEA/RMX2170L1:10/QKQ1.200428.002/1607768998:user/release-keys'
03-23 08:22:59.250 F/DEBUG (30445): Revision: '0'
03-23 08:22:59.250 F/DEBUG (30445): ABI: 'arm64'
03-23 08:22:59.250 F/DEBUG (30445): Timestamp: 2021-03-23 08:22:59+0100
03-23 08:22:59.250 F/DEBUG (30445): pid: 30382, tid: 30382, name: chess.mobileapp >>> org.lichess.mobileapp <<<
03-23 08:22:59.250 F/DEBUG (30445): uid: 10205
03-23 08:22:59.250 F/DEBUG (30445): signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0
03-23 08:22:59.250 F/DEBUG (30445): Cause: null pointer dereference
03-23 08:22:59.250 F/DEBUG (30445): x0 0000000000000000 x1 0000006f573cca47 x2 0000000000000000 x3 0000000000000000
03-23 08:22:59.250 F/DEBUG (30445): x4 0000000000000000 x5 8080808080808080 x6 fefefefefefefeff x7 7f7f7f7f7f7f7f7f
03-23 08:22:59.250 F/DEBUG (30445): x8 0101010101010101 x9 0000006f573d4000 x10 000000680002dc08 x11 0000006f573d6af0
03-23 08:22:59.250 F/DEBUG (30445): x12 00000000ffffffff x13 0000000000000000 x14 4b3d092f234ec266 x15 cae6c696f68e9634
03-23 08:22:59.250 F/DEBUG (30445): x16 0000006f5be05b00 x17 0000007036af9e20 x18 000000703b6fa000 x19 0000000000000003
03-23 08:22:59.251 F/DEBUG (30445): x20 0000000000000000 x21 000000680001fe40 x22 0000007fca9d7088 x23 000000680002dc08
03-23 08:22:59.251 F/DEBUG (30445): x24 000000680002dc18 x25 0000000000000000 x26 0000007fca9d7320 x27 0000000000000000
03-23 08:22:59.251 F/DEBUG (30445): x28 00000068000b80d0 x29 0000007fca9d6fe0
03-23 08:22:59.251 F/DEBUG (30445): sp 0000007fca9d6fb0 lr 0000006f5a757270 pc 0000006f5a757270
03-23 08:22:59.251 F/DEBUG (30445):
03-23 08:22:59.251 F/DEBUG (30445): backtrace:
03-23 08:22:59.251 F/DEBUG (30445): #00 pc 0000000003862270 /data/app/com.google.android.trichromelibrary_438908634-rF6KBKQebH13iaXyGHRBcQ==/base.apk!libmonochrome_64.so (offset 0x646000) (BuildId: e2f2718d38d6c7ad33a5476f7776cc457f9c03d2)
03-23 08:22:59.550 D/ColorEapUtils( 1945): setCrashProcessRecord: org.lichess.mobileapp
03-23 08:22:59.555 E//system/bin/tombstoned( 1533): Tombstone written to: /data/tombstones/tombstone_03
03-23 08:22:59.557 I/DropBoxManagerService( 1945): add tag=data_app_native_crash isTagEnabled=true flags=0x2
03-23 08:22:59.560 W/ActivityTaskManager( 1945): Force finishing activity org.lichess.mobileapp/.MainActivity

let me know if I can help with any further testing...

q:o) Theis

I can confirm this bug - I am unable to launch the android app. Tested on Realme 7 pro running android 10 with an adb logcat I get: 03-23 08:22:59.123 F/libc (30382): Fatal signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0 in tid 30382 (chess.mobileapp), pid 30382 (chess.mobileapp) 03-23 08:22:59.125 E/libc (30382): test_tag fcntl before 03-23 08:22:59.125 E/libc (30382): test_tag fcntl after 03-23 08:22:59.234 I/crash_dump64(30445): obtaining output fd from tombstoned, type: kDebuggerdTombstone 03-23 08:22:59.235 I//system/bin/tombstoned( 1533): received crash request for pid 30382 03-23 08:22:59.237 I/crash_dump64(30445): performing dump of process 30382 (target tid = 30382) 03-23 08:22:59.250 F/DEBUG (30445): Process name is org.lichess.mobileapp, not key_process 03-23 08:22:59.250 F/DEBUG (30445): *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** 03-23 08:22:59.250 F/DEBUG (30445): Build fingerprint: 'realme/RMX2170EEA/RMX2170L1:10/QKQ1.200428.002/1607768998:user/release-keys' 03-23 08:22:59.250 F/DEBUG (30445): Revision: '0' 03-23 08:22:59.250 F/DEBUG (30445): ABI: 'arm64' 03-23 08:22:59.250 F/DEBUG (30445): Timestamp: 2021-03-23 08:22:59+0100 03-23 08:22:59.250 F/DEBUG (30445): pid: 30382, tid: 30382, name: chess.mobileapp >>> org.lichess.mobileapp <<< 03-23 08:22:59.250 F/DEBUG (30445): uid: 10205 03-23 08:22:59.250 F/DEBUG (30445): signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0 03-23 08:22:59.250 F/DEBUG (30445): Cause: null pointer dereference 03-23 08:22:59.250 F/DEBUG (30445): x0 0000000000000000 x1 0000006f573cca47 x2 0000000000000000 x3 0000000000000000 03-23 08:22:59.250 F/DEBUG (30445): x4 0000000000000000 x5 8080808080808080 x6 fefefefefefefeff x7 7f7f7f7f7f7f7f7f 03-23 08:22:59.250 F/DEBUG (30445): x8 0101010101010101 x9 0000006f573d4000 x10 000000680002dc08 x11 0000006f573d6af0 03-23 08:22:59.250 F/DEBUG (30445): x12 00000000ffffffff x13 0000000000000000 x14 4b3d092f234ec266 x15 cae6c696f68e9634 03-23 08:22:59.250 F/DEBUG (30445): x16 0000006f5be05b00 x17 0000007036af9e20 x18 000000703b6fa000 x19 0000000000000003 03-23 08:22:59.251 F/DEBUG (30445): x20 0000000000000000 x21 000000680001fe40 x22 0000007fca9d7088 x23 000000680002dc08 03-23 08:22:59.251 F/DEBUG (30445): x24 000000680002dc18 x25 0000000000000000 x26 0000007fca9d7320 x27 0000000000000000 03-23 08:22:59.251 F/DEBUG (30445): x28 00000068000b80d0 x29 0000007fca9d6fe0 03-23 08:22:59.251 F/DEBUG (30445): sp 0000007fca9d6fb0 lr 0000006f5a757270 pc 0000006f5a757270 03-23 08:22:59.251 F/DEBUG (30445): 03-23 08:22:59.251 F/DEBUG (30445): backtrace: 03-23 08:22:59.251 F/DEBUG (30445): #00 pc 0000000003862270 /data/app/com.google.android.trichromelibrary_438908634-rF6KBKQebH13iaXyGHRBcQ==/base.apk!libmonochrome_64.so (offset 0x646000) (BuildId: e2f2718d38d6c7ad33a5476f7776cc457f9c03d2) 03-23 08:22:59.550 D/ColorEapUtils( 1945): setCrashProcessRecord: org.lichess.mobileapp 03-23 08:22:59.555 E//system/bin/tombstoned( 1533): Tombstone written to: /data/tombstones/tombstone_03 03-23 08:22:59.557 I/DropBoxManagerService( 1945): add tag=data_app_native_crash isTagEnabled=true flags=0x2 03-23 08:22:59.560 W/ActivityTaskManager( 1945): Force finishing activity org.lichess.mobileapp/.MainActivity let me know if I can help with any further testing... q:o) Theis

And I found a work around: simply go to settings -> apps -> lichess -> storage -> clear data and cache

q:o) Theis

And I found a work around: simply go to settings -> apps -> lichess -> storage -> clear data and cache q:o) Theis

OK - Just a quick follow up: I have now tested on 4 android phone running android 5,10,10 and 11. And the bug only appeared on my daily phone. No longer able to reproduce the bug

q:o) Theis

OK - Just a quick follow up: I have now tested on 4 android phone running android 5,10,10 and 11. And the bug only appeared on my daily phone. No longer able to reproduce the bug q:o) Theis

#1 etc. This is the point where I would be asking technical questions if I had any idea what to ask.

#1 etc. This is the point where I would be asking technical questions if I had any idea what to ask.

Updating Android System Webview fixed it for me. Thanks @grel3gargamel

Updating Android System Webview fixed it for me. Thanks @grel3gargamel

Thanks to grel3gargamel

I updated Webview and the problem fixed

Thanks to grel3gargamel I updated Webview and the problem fixed

Updating Webview didn't help me, deinstalling did the trick.

Updating Webview didn't help me, deinstalling did the trick.

This topic has been archived and can no longer be replied to.