Dear Lichess Support Team,
I encountered a major issue during a recent bullet game that severely impacted my experience and ultimately affected the outcome of the match. While playing, my opponent's position suddenly became incomplete: only their king was visible on the chessboard, while all their other pieces disappeared. This bug lasted for about 30 seconds, during which I repeatedly refreshed the page in an attempt to fix the problem, but it didn't resolve.
During this time, I made several blunders because I could not see my opponent's full position, which was clearly detrimental to my gameplay. After approximately 30 seconds, the board corrected itself, but by then, I was in a terrible position. Fortunately, the game ended in a draw (stalemate), but I lost -1 rating points due to the situation.
While the rating points lost aren't the primary concern, this bug significantly disrupted my game experience. A bug of this magnitude makes it extremely difficult to enjoy the game, especially in a fast-paced format like bullet.
I have attached a screenshot of the bug for reference. Please investigate this issue to ensure it doesn't affect other players in the future.
Thank you for your attention to this matter.
Best regards,
Emrlhozdmr
Note:
- My ping between 50-120 ms and server 1 ms
- Google Chrome vers 140.0.7339.187 (64 bit)
- Windows 10 Pro
[Photo]
imgur.com/a/dSiScWv
[Game Link]
https://lichess.org/YuMC1PmcWzcT
Dear Lichess Support Team,
I encountered a major issue during a recent bullet game that severely impacted my experience and ultimately affected the outcome of the match. While playing, my opponent's position suddenly became incomplete: only their king was visible on the chessboard, while all their other pieces disappeared. This bug lasted for about 30 seconds, during which I repeatedly refreshed the page in an attempt to fix the problem, but it didn't resolve.
During this time, I made several blunders because I could not see my opponent's full position, which was clearly detrimental to my gameplay. After approximately 30 seconds, the board corrected itself, but by then, I was in a terrible position. Fortunately, the game ended in a draw (stalemate), but I lost -1 rating points due to the situation.
While the rating points lost aren't the primary concern, this bug significantly disrupted my game experience. A bug of this magnitude makes it extremely difficult to enjoy the game, especially in a fast-paced format like bullet.
I have attached a screenshot of the bug for reference. Please investigate this issue to ensure it doesn't affect other players in the future.
Thank you for your attention to this matter.
Best regards,
Emrlhozdmr
Note:
- My ping between 50-120 ms and server 1 ms
- Google Chrome vers 140.0.7339.187 (64 bit)
- Windows 10 Pro
[Photo]
imgur.com/a/dSiScWv
[Game Link]
https://lichess.org/YuMC1PmcWzcT