Princess_ZR 26 hours ago
I deny having used outside assistance in my games. Excuse me... I just played a game and I can't open a new game. I am confused that why I have been banned. I did not do anything wrong and violated the Lichess Terms of Service. I hope you can give me a reply and reopen my account.
Princess_ZR 17 hours ago
Please reply me. Your decision is unfair.
Lichess 14 hours ago
Your appeal has been denied, and the mark on the account will remain.
After carefully reviewing your case, we regret to inform you that the moderation team will not change the decision and will keep the original engine/external assistance flag on your account.
Our fair play policy is supported by robust detection methods and data. All appeals are handled by a team of experienced moderators who take the time to identify, consider, and discuss all relevant evidence before reaching a decision. Each appeal is decided on its own merits and no decision is made lightly.
To protect our methods and processes, we cannot engage in any further discussion about the decision, which is final. Our rights regarding moderation decisions are set out in our Terms of Service: lichess.org/terms-of-service.
Princess_ZR 1 hour ago
I strongly deny having used outside assistance in any of my games. Please check again and tell me which game had caused me to ban.
Why I have been banned? It is totally unfair as I did not do anything wrong. I keep asking but Lichess refused to reply me.
I deny having used outside assistance in my games. Excuse me... I just played a game and I can't open a new game. I am confused that why I have been banned. I did not do anything wrong and violated the Lichess Terms of Service. I hope you can give me a reply and reopen my account.
Princess_ZR 17 hours ago
Please reply me. Your decision is unfair.
Lichess 14 hours ago
Your appeal has been denied, and the mark on the account will remain.
After carefully reviewing your case, we regret to inform you that the moderation team will not change the decision and will keep the original engine/external assistance flag on your account.
Our fair play policy is supported by robust detection methods and data. All appeals are handled by a team of experienced moderators who take the time to identify, consider, and discuss all relevant evidence before reaching a decision. Each appeal is decided on its own merits and no decision is made lightly.
To protect our methods and processes, we cannot engage in any further discussion about the decision, which is final. Our rights regarding moderation decisions are set out in our Terms of Service: lichess.org/terms-of-service.
Princess_ZR 1 hour ago
I strongly deny having used outside assistance in any of my games. Please check again and tell me which game had caused me to ban.
Why I have been banned? It is totally unfair as I did not do anything wrong. I keep asking but Lichess refused to reply me.