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Swiss Tournament limitation

Greetings and respect
I participate in Swiss tournaments every time, but with the message Because you missed your last Swiss game, you cannot enter a new Swiss tournament until September. I hit I don't know what the reason is, but for example, when the Swiss tournament was held yesterday, I was quite sure that I had participated in all the Blitz Increment and Rapid Increment rounds. If possible, please explain more so that this problem can be solved.
thanks

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