I placed an order through the swag store about two months ago. A week or so later I received an email that said my order was delayed but on its way.
Two more weeks pass and I inquired about my order. This time they tell me that the item has been discontinued. It seemed strange that they would tell me a discontinued item was on its way, but they offered a refund and said it would take 3-5 days.
That was more than three weeks ago. I have not received a refund.
Maybe this is a one-off. If anyone else has had problems with Spreadshirt I hope Lichess will reconsider the relationship.
Two more weeks pass and I inquired about my order. This time they tell me that the item has been discontinued. It seemed strange that they would tell me a discontinued item was on its way, but they offered a refund and said it would take 3-5 days.
That was more than three weeks ago. I have not received a refund.
Maybe this is a one-off. If anyone else has had problems with Spreadshirt I hope Lichess will reconsider the relationship.