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Lose due restart without notice that you become offline

Hi there, explain me pls thus situation.
I was playing with my opponent, there was message about restart after 10 min, ok.
We played, then at his move he was thinking for 1.5 min (both green) and then seems to quit ( turn to grey last 1.5 min) i have print screen.
I was online constantly, after endgame 0 points.
I back to my profile and what I see, I lose winning position, like lost all time (about 2min)
Why there wasn't any messages about need to restart, or turn my light from green to grey??
I don't understand..
Can result this game be aborted?
I have both prtscreens..
Thanks for feedback.

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