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My student has lost access to his account. Help bring him back.

The password recovery system for lichess does not work.

Student nickname

Fedor091114

What are the options to restore access to the account?
Options:

1. Create a New Account
2. See Option 1
@y_x said in #2:
> Options:
>
> 1. Create a New Account
> 2. See Option 1

I checked his account. It is open, so I think there is no need for making another account.
So that's the point!

We can't get into the office!

Lichess writes that the password is too easy.
so you try to change the password but you can't? *confused*
Maybe just create a new account with a stronger password then.
Because lichess either won't hear that or will react in a long time from now.
I think when your student is not willed to wait that long he should just go the easiest way and care about this account later on, so that he for now at least has access.
@Cedur216 said in #5:
> так вы пытаетесь изменить пароль, но не можете? *смущенный*

Exactly!

Not receiving email!
@airfloo said in #7:
> Maybe just create a new account with a stronger password then.
> Because lichess either won't hear that or will react in a long time from now.
> I think when your student is not willed to wait that long he should just go the easiest way and care about this account later on, so that he for now at least has access.

It turns out that this is the only option!

Is there really no way to somehow contact the developers and resolve the issue?

I'm sure we're not the only ones!

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