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Bug: both players lost on time

Your wifi must had been bad. That's why you should switch the Verizon! (JK)
In such a case, "stop whining" is the solution indeed.
I experienced it yesterday: Saw the text bar "Lichess needs to restart in ... minutes" - saw my opponent think a long time - refreshed the page - saw that meanwhile it was my turn to move - resumed playing normally - won.
I can't see why refreshing the website should be too much of a demand on us users.
@sybotes

1) because they do not know this is required.
2) There are also these crazy things called blitz and bullet games, where thinking a long time generally does not happen...
If this is a common thing (you have to refresh after a server restart no matter what, even if it looks normal) then there should be a message along with it.

Message: Lichess servers are restarting in 2 minutes. remember to refresh your game after the restart
Lichess servers are restarting in 1 minute. Remember to refresh your game after the restart.
The server was restarted. Remember to refresh you page.

I dunno, just a suggestion.

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