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training tactics rating stuck on app no new puzzles

I get the same tactics over and over on the app, and thus my training rating is stuck. On the desktop I get new puzzles (and rating change) . I have tried logon/off desktop, un/reinstall app, logon/logoff app but nothing works. I have noticed others having the same problem previously but not seen a solution that has worked for me. Any suggestions what to do?

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