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Multi account insulting, how to solve this problem

Recently played some complete garbage person, StalemateKing and next, as appeared, with his second account Anti-Capitalist;
He tried to insult both in PM and during game, additionally asked a lot for takebacks, added time when (wow!) he saw win in one turn and so on.
I never met such behavior on lichess before, but seems on beginner level it could be problem.
To avoid it, why not to introduce auto chat ban for some time immediately after swearing posted in chat or PM?
And to make time of this people wasted, better to replace any swearing messages with some spoiler.
Strict policy for new users, may be no restrictions for accounts with huge history.
Block the users. You can block their account by going on their profile page and clicking the Block button. You also can disable chat during games by unselecting the checkbox.
1. Fill out a report form if you think an individual should be banned, don't air your dirty laundry on the forums, this isn't a personality contest, and calling someone a garbage person makes you no better than the person who 'tried to insult' you.
2. If you have a suggestion how Lichess can be improved post in the Lichess Feedback forum.

Now you've made accusations in public that will put unfair assumptions in people’s minds of me, I have to spend time refuting them dont I.

Asking for takebacks is not a crime, I prefer them to play an interesting game, if you dont want to be asked, turn them off - easy. [1] I see the clock as advisory when seeking opponents, for how long roughly would like the game to go on for, I dont get matched with anyone who needs 10 minutes if I seek a 3+2 minute game, but I'm happy to add time midgame so you dont lose on time, so the person with the best board strategy wins out. [2] [3]

Banning anyone automatically who uses a naughty word is a ridiculous suggestion, go into kids mode if you wanted to be treated as a child.

"If someone loses their game and says "fuck"... that's fine. Even stuff like "you suck" is acceptable (to me, at least). Horrible sportsmanship to say that, but it's not a comment that someone should take to heart." [4]

You messaged me to tell me how I should conduct myself in a game, and I jokingly cast you off with 'go suck a fuck (jokes)'; a nonsensical cult film joke from the film Donnie Darko, literally with the word 'jokes' in brackets next to it, then explained it to you in the next message.

Next I signed out to show you I was done communicating and entered my other account and started seeking games, you accepted, we played 5 games, when I was finished whooping you, I let you know who had beat you with a celebratory 'go suck a fuck :P'.

Just a bit of competitive rivalry, I dont have anything against you, and see my comments as jokingly using swear words, and definitely no more than 'you suck' which is allowed according to Lichess question and answer.

As for multiple accounts the mods know about me and have just asked me to only have 1 account in the top 10 at any one time to give others a chance, to which I agreed.

"You can have 2-3 account if you don't play between them and if you do something different in each account." [5] "we will not just close an alternate account that does the same as the main account, unless the number of accounts is unreasonable or some kind of rule-breaking happens through these accounts." [6]

So now you've ignited a shit-storm by dragging my name through the mud with calls to decency about language, takebacks and time controls, and I've further fuelled the fire by defending myself and these divisive personal preferences. Let the flaming begin, until the mods delete or seal the forum.

I'd have been perfectly happy to talk it out over private message today, and where the conversation should have stayed. I just blocked you and signed out yesterday because I wasn't in the mood. [7]

*************

References

1. On takebacks - lichess.org/forum/general-chess-discussion/false-advertising---being-open-to-giving-takebacks
2. On adding time - lichess.org/forum/game-analysis/adding-time-in-turneys
3. On disabling time option - lichess.org/forum/lichess-feedback/option-to-disable-being-given-extra-time
4. On Language - lichess.org/qa/184/is-ban-in-the-chatforum-forever
5. On mutliple accounts - lichess.org/qa/432/can-i-open-a-2nd-account-for-playing-blindfold-or-do-i-have-to-risk-losing-all-my-rating-points
6. sw.lichess.org/forum/general-chess-discussion/more-than-1-nickname#9
7. Citing the real private messages:
"
Np...

hal9k StalemateKing - Today at 5:39 AM
If you want to play educational game it's ok but warn before game about it, takeback is not standard game option after all.

StalemateKing hal9k - Today at 5:54 AM
Go suck a fuck (jokes)

hal9k StalemateKing - Today at 5:55 AM
Consider yourself baned, it's too low level to answer

StalemateKing hal9k - Today at 5:56 AM
It's from donnie darko dude, learn to take a joke, stop ascribing what is 'standard' and 'low level'.
"

***************

P.S. okay congrats some ban hammer happy mod has taken it upon themselves to censor this account, let's see how long I can edit this post before they catch on.

@NoLuckOnlySkill "Run from what’s comfortable. Forget safety. Live where you fear to live. Destroy your reputation. Be notorious."
– Rumi
:)

@Eugene-S Very inventive, up the anti on smears people.

@BestSiteEver Hoorah brother, la resistance lives on :P - youtube.com/watch?v=LonKGuS9uuQ
StalemakeKing
You have a bad sense of humour, man, if this is humor at all. Dirty tongue, you deserved "to be dragged through the mud".
Last thing I want is some FUCKING censorship. I am a grown man, I do not need some SJW censor feminazi police to protect me or to prevent me from talking.

If you want a site like that there already exists one and it is complete garbage.

I personally do not play against human here, only AI. if anything that AI bitch should be reported. After the game I click on "analysis" and it constantly insults me with "mistake" " this move was better" and other condescending behavior like that.

That being said, can you disable chat permanently and PM messages so that no one can talk to you?

You should be able to block anyone of course but is there an option to mute all chat and disable private messages completely if you do not want to talk to anyone? That option should be there.

Also are there plans to add voice chat? That would be great! I would start playing against real people here if i could talk to them.

It is much more interesting if you can talk to people. Plus usually people behave more friendly that way.

A lot of times, you can read someone message or a post and they seem like a jerk but acctualy they are just kidding etc.
@hal9k
The trolls always show themselves for all lichess to see. They think they are being witty, but they're just slowly ruining their reputation. From my experience they always get themselves banned sooner or later. Don't worry about it.
Huge thanks to all except this guy!
I'm not going to read what this guy wrote,
just scrolled down to read your reactions in case if i was wrong.
This is not likely, since i've played hundreds of people already, mostly we became friends or respectful rivals, but never caused anything like behavior of this guy.
He got what he deserves.

P.S. And yes, feature to delete message without reading probably still nessesary

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