Losing connection made me lose a game even though I still had time • page 1/1 • Lichess Feedback • lichess.org

https://lichess.org/AYvlQ575/black

In the middle of this game, I lost my internet connection. After successfully reconnecting I still got plenty of time to play, but the game was ended. I got the message "black left the game". I had no reason to leave the game, my position was just fine. I also lost 12 rating points. I would like to get a refund.

https://lichess.org/AYvlQ575/black In the middle of this game, I lost my internet connection. After successfully reconnecting I still got plenty of time to play, but the game was ended. I got the message "black left the game". I had no reason to leave the game, my position was just fine. I also lost 12 rating points. I would like to get a refund.

Sipo

Help?

ChesswurmOTB

"In the middle of this game, I lost my internet connection."

Is this Lichess's fault? No? Then why should they refund you the points? Just play more games and earn them back.

"In the middle of this game, I lost my internet connection." Is this Lichess's fault? No? Then why should they refund you the points? Just play more games and earn them back.

Sipo edited

@ChesswurmOTB It is my fault that I lost time during the connection failure, it is their fault that I lost the game even though when I reestablished my connection I still had time left on the clock.

doom12384

You can blame the Bardelebens (https://en.wikipedia.org/wiki/Curt_von_Bardeleben#Game) for this. Unfortunately, lichess has to choose between inconveniencing players who legitimately lose connection and allowing players to inconvenience their opponents when in a losing position. They chose the former.