Annoying Reconnecting

I just played a tournament and lost 3 games right at the beginning because of the RECONNECTING issue. Everyone surely knows what I mean - your time runs up before you manage to make a move because the site is reconnecting.

Recently, these reconnections are becoming to occur more and more frequently. To make sure the problem is not between my PC and my wifi router, I started to use a cable connection. I haven't noticed much difference.

Is it rare for these reconnections to happen or are there many people with this issue?
Who/What is here to blame?
Is the problem on Lichess side or the user's (s')?

One thing is for sure, it is starting to be more and more annoying.

Thank you for any helpful info.

Cheers

@orim15 said in #1:
> I just played a tournament and lost 3 games right at the beginning because of the RECONNECTING issue. Everyone surely knows what I mean - your time runs up before you manage to make a move because the site is reconnecting.
>
> Recently, these reconnections are becoming to occur more and more frequently. To make sure the problem is not between my PC and my wifi router, I started to use a cable connection. I haven't noticed much difference.

the reason why you dont notice much of a difference is because you are not staring like an insane person at your ping
a cable only ensure that it will be more stable and wont change so much the best way to show this in action would be by pinging lichess in cmd (will explain at end)

> Is it rare for these reconnections to happen or are there many people with this issue?
rare for reconnect issue no
there are alot of people who do have this problem.

> Who/What is here to blame?
> Is the problem on Lichess side or the user's (s')?
these 2 questions have the same answer
It is most the of the your isps either with bad routing or bad connection
as the problems with peoples internet so far have shown no pattern or anything that can prove it is lichess and that many users in those same country's get good connections

> One thing is for sure, it is starting to be more and more annoying.
>
> Thank you for any helpful info.
>
> Cheers

the best way to test our connection to lichess or anywhere
is using cmd which removes your browser and anything else from the equation
make sure no downloads or any bandwidth heavy apps are running
Open cmd or terminal
type
ping lichess.org -n 100
this pings lichess 100 times
then gives you stats like
Max and min ping
average ping, dropped packets
you should so a small difference for max and min with cable
compared to wifi

now dropped packets is when you see the dc thing
that should be as little as possible if it is alot means your connection to lichess bad

Considering the fact that I have this same problem and have literally zero issues with ping or connection to any online game or site, I'm gonna go ahead and blame lichess on this one. I wish I had a solution for you. I've lost so many bullet games because I disconnect in 4-5 second chunks.

Thank you both for you reaction guys!!!

@for_cryingout_loud , I am definitely going to try the cmd pinging you mentioned.

@grayfox4 , Hm... interesting. I did read somewhere that these issues don't occur on chess-com or chess24 which would support the conclusion about some glitch on lichess side. However, I am way too little experienced in the field to actually be able to draw a real conclusion here so...

I guess I can just hope it will get better soon.

Cheers

@grayfox4 said in #3:
> Considering the fact that I have this same problem and have literally zero issues with ping or connection to any online game or site, I'm gonna go ahead and blame lichess on this one. I wish I had a solution for you. I've lost so many bullet games because I disconnect in 4-5 second chunks.
the problem is do you stare at your ping while going to other sites and everything
plus it could be that lichess is bad because your isp has a problem

if it is lichess its not a problem with the lichess website itself but rather the servers that run lichess which
is not owned or controlled by lichess meaning
you are saying that a datacenters connection or internet is bad which i doubt considering how vital it is for them

but how do you as lichess figure out the reason why your connection is bad and how to fix it
they would have to trace the route your connection takes which requires access to your pc and then we need to talk to your isp to fix it.
now tell me how is lichess going to do that for 100k+ players
how does lichess fix the internet?
(answear is tell others to fix theres since lichess can't figure out everyones internet problems for them)

@for_cryingout_loud said in #5:
> now tell me how is lichess going to do that for 100k+ players
> how does lichess fix the internet?
> (answear is tell others to fix theres since lichess can't figure out everyones internet problems for them)

well, if the problem is recurring enough and annoying enough, lichess should have to at least check some base cases and try to find a pattern that leads into the problem, giving then a hint of how to solve it

@mbrunocesar said in #6:
> well, if the problem is recurring enough and annoying enough, lichess should have to at least check some base cases and try to find a pattern that leads into the problem, giving then a hint of how to solve it
the only way lichess can figure out something like that is to do route analysis for every user to see that server end it is fine
which requires alot of work, time and computer. plus the route the data takes from lichess to you is half the equation the other half is you which lichess cant see or do anything about thats most properly where the problem lies

plus answer me this
lichess servers are hosted by x company on there
server x company has 1000ths of users do you really think they would not have made sure that there connection is good consider there whole business depends on it