@speedupthesurfer said in #39:
> Just because someone says doytee woyds doesn't mean they're angry at YOU! Are you sure you "work in a support role?" Perhaps that's the original intent. But not if you misconstrue rightfully frustrated persons as unworthy of help.
I didn't say unworthy of help, but I sure wouldn't do more than the minimum I needed to to resolve the issue.
Coming into a place screaming and shouting is not likely to endear yourself to the people who are likely to be able to actually help you.